Managed Services

ProInf has a complete package of customized solutions to address customer requirements. We have skilled resource pool, technology know-how, robust processes & unique delivery model to manage technology operations.

Our Managed Services model is a non-invasive approach to outsourcing, providing skills and competencies, with support tailored to customer requirements and the flexibility to implement and manage key projects as part of ongoing operations. This model provides our customers the best of both worlds - control and flexibility over their information systems without the pain or cost of maintenance.

Key Differentiators:


  • Network Managed Services will enable you to achieve desired quality at a foreseeable cost.
  • By letting us handle the network operation, you can focus on business strategy, services and customers.
  • We focus on improving operational efficiency, network quality and asset utilization,helping you to improve profitability and customer experience.


  • Threats are growing more hostile. Budgets are tight. Skills are at a premium. And business imperatives like mobility, social media, web applications and big data can pose risks as well as inefficiencies if they're not properly managed.
  • ProInf can help you solve these challenges and close that gap - through integrated technologies, unparalleled threat intelligence, and highly flexible managed services designed to meet the unique demands of your business.


  • The Managed Services cover every aspect of administering, supporting and managing ServiceNow. It is delivered by accredited and experienced ServiceNow Consultants.
  • We offer a simple business model that is easy to monitor and gives you full control of the budget. It contains flexibility to include enhancements and larger developments.
  • Every aspect of our Managed Services is tailored to meet your unique requirements. This gives you a personal service and full management control.

What ProInf Offers

ProInf can enhance your company’s daily operations by managing the following Services.

Network and Security

  • 24/7/365 Network Monitoring
  • 24/7/365 Server Monitoring
  • Network Operation Solutions
  • Security Operation Solutions
  • Data Center
  • Desktop support
  • Server Solutions
  • File Security
  • Backup and Disaster Recovery
  • Network Deployment and Management
  • Virtualization
  • Storage and Data Management
  • End to End Security Solutions


  • Design and implementation of new features
  • Product administration
  • Application administration & 24/7 support
  • Boost Productivity
  • Resolve Issues Fast
  • Work Smarter & Work Faster


  • Free staff to focus on other key business activities
  • Keep ServiceNow operating at peak efficiency
  • Agreed spend that is monitored and managed
  • Additional resource available as and when needed
  • Service Delivery efficiency and effectiveness
  • Improved end-user experience